Our story
In 2018, longtime online friends Will, an industrial designer and Jason, an optician hadn't met in person untill a mutual friend's wedding. Both were VR users and both had the same problem: Wearing glasses in VR was terrible.
The scratched lenses, the frame pressure and headaches. There had to be a better solution than what was currently available. Jason had some ideas from his many years in the optical industry but hadn't fleshed them out yet.
He presented his ideas to Will, and they reached an agreement to work together on a solution. They aimed for a blend of traditional eyewear aesthetics with ergonomic features prioritizing user comfort.
Why not provide the absolute best, even if it means sacrificing a little profit
— Jason Salinas - President
The Reloptix Difference
Core Values
At inception, our goal was for Reloptix and our products to embody three essential values.
We strive to bring the best design and quality to everything we make while trying to keep cost down and passing it on to our valued customers.
Quality Design and Engineering
We pride ourselves on our thoughtful design and attention to detail. From bevel placements to easily removed magnetic attachment, Reloptix stands out from the competition.
High-Quality Optics
While some companies charge extra for higher-end lenses, Reloptix lenses are premium high-index with anti-reflective or blue light coated as a standard.
We also tune your prescription to the specific headsets' depth of field; giving you a better quality image and sense of immersion.
Customer Service and Value
We pride ourselves on our customer service and ability to cater to individual customers needs. whether that be special high prescription lenses or a custom insert for a user with disabilities, we try our best to accommodate.
Where other companies have turned away customers, Reloptix has been able to help thousands experience VR like everyone else.
Reloptix sources their lenses from the same companies that white label lenses for a lot of the big names in the optical industry, cutting out the middle-man. This ensures high quality at a lower price and allows us to offer a larger array of lens powers and coatings for a flat rate.
We wanted to make a solution that people bought not just because they needed it to see but, overall elevates their experience.
— William Nalker -VP
Timeline
2019
Initial Design and Development
R&D started in the later part of 2019 on the Quest 1 and Rift S. Many different designs with quick detach features we're posed but none match the ease of removal and versatility of magnetic attachment.
Easy removal also meant ease of retrieval which seemed to be a issue with several of the units on the market. This is where the tab we include on most of our inserts comes in, giving the user a soft, tactile portion to grab and not come in contact with the lenses.
2020
Company Founding and Kickstarter
Like most companies, the beginning of 2020 brought development to a temporary standstill. The middle of 2020 saw a major ramp up and after many prototypes we're tested, an eventual final production model was agreed upon.
Jason and Will proceeded to focus on establishing production and commencing a Kickstarter endeavor for funding. The outcome of this campaign was not as anticipated, yet they pressed on by personally financing Reloptix and upholding the support of a large portion of their contributors.
2021
Early Success
Design and production was entirely in-house, utilizing Jason's basement as a lens lab and Will's home office as a design studio. Leveraging their established presence in the online VR community, word-of-mouth sales began to occur.
VR groups and influencers started to recognize Reloptix, building a name for quality and customer service within the VR community.
2022
Company Expands
With exceptional products and diligent customer service. Expansion was certain. Reloptix advances to a fulfillment center to manage rising demand.
Upon addressing the challenges and enhancing the fresh supply chain, sales commence to escalate, setting new company benchmarks.
2023 - 2024
Plans for expansion
With a global vision, Reloptix is working on offering improved shipping rates, with the UK in mind.
Additional areas are being considered to aid in fulfillment efforts in Europe.